How to contact customer service?

If you want to contact customer service, we suggest that you send your request to the customer service email at [email protected] , and we will reply to you within 1-3 days. In order to solve your problem more quickly, please describe your problem clearly.

◼ If you encounter technical problems, it is recommended to attach related screenshots or videos.

◼ If there is a refund issue, please read the refund policy first. Only those who meet the refund requirements can receive a refund, and please attach the order number and a reasonable reason. This link is Refund Policy:https://www.coolcut.tv/about/refundPolicy.html?lang=en